Do I have to buy groceries?
No, we will take care of that. You just need to be at home during the one hour grocery delivery window, which we will confirm with you after your booking.
How much in advance do I need to place my order?
We recommend that you place your order as early as possible to secure a chef for your event and to avoid disappointment, especially around holidays/festivities. You can make changes to the menu and number of guests up until two days before the booking.
How do I pick my dishes?
Visit the “Menu” page to find inspiration and book either a set menu or make your own menu.
Who is my chef?
On the day before the booking, you will receive a chef blurb with the name of your chef, a photo as well as information about the chefs background and credentials.
Do I need to provide cooking utensils?
Yes, the chef will not bring any cooking utensils so you need to have all the relevant cooking utensils for the dishes chosen. You will receive a basic kitchen checklist after placing your booking. The checklist includes items such as pots, pans, baking trays, and for select dishes a food processor or electric whisk might be required.
Do I need to provide plates and cutlery?
Yes, you need to have enough plates and cutlery. In case you are organizing a bigger party and don’t have enough, we recommend bamboo plates which can be ordered online.
Does the chef clean up?
The chef cleans up after him or herself in the kitchen, including the kitchen utensils used. However, the chef will not stay till the end of the dinner to clean up the dishes.
Does the chef serve?
No, the chef will not serve. If you are having a 3 course meal, the chef will let you know when the starters and mains are ready respectively and you will need to go to the kitchen and help with the serving. Once all the dishes are made, the chef will clean up in the kitchen and leave you to enjoy your meal. The chef will let you know where the dessert is, so that you can help yourself to it whenever you are finished with the mains.
Does the chef set the table for me?
No, the chef will not set the table. This is ideally done before the chef arrives, so that you won’t have to disturb the chef during the cooking, especially if space in the kitchen is limited.
Is there a referral scheme?
Yes, after placing your booking you will receive your unique referral code. Share your code with friends so they get £15 off their first booking and you get £15 in yhangry credit for every booking redeemed using your code.
What if I need to cancel?
We understand that plans can change, so if you have to cancel more than three days in advance you will receive a full refund. Some exceptions apply, e.g. New Years Eve, Thanksgiving, etc are subject to a non-refundable deposit. If you cancel within three days of the booking you will only receive 50% of the booking total refunded. And if you cancel on the same day, you will not receive a refund.
Can I change my assigned grocery slot?
Yes, subject to availability. You can email or WhatsApp us (+44 7403 869774) to change your grocery delivery slot to a more convenient one hour window.
What if I did not get a confirmation email?
Please check your junk mail folder in case you don't get a booking summary within 5 minutes of placing the booking online. If you cannot find anything in your junk mail either, get in touch with us as soon as possible via email or WhatsApp (+44 7403 869774) to confirm that we have received your booking request.
What if I need to cancel?
We understand that plans can change, so if you need to cancel your booking, please see our cancellation policy below.
- £50 non-refundable deposit
- Cancel within three days: 50% refund
- Cancel day before or same day: no refund